|December 2000 - Frank Villavicencio||Back to Asterix!|
Why Frank Won the Award
Frank has initiated and led several significant efforts that have advanced the company’s interests. First, he has excelled at understanding the capabilities and limitations of the Oblix product by conducting testing and piloting on his own time. He has setup 3.6 and NetPoint in test environments and worked to understand how PS can best implement and configure the product. Second, Frank has established a consistent feedback loop between PS and both Product Marketing and Engineering. Also, he established significantly improved communication with Customer Care and PS staff. He has constructed websites for his projects that provide detailed information on the work done and issues encountered, which are accessible to everyone at Oblix. Also, Frank has shown unquestioned excellence in delivery and client relationship management at MSDW, Medtronic, AMEX. At Telefonica in Spain, Frank's native knowledge of Spanish was invaluable.
Frank’s work has impacted Oblix in many ways. His work on the first lab server became the groundwork for the 3-server proof of concept lab now in place. The lab is used to pre-integrate with portals, etc., conduct training, and develop tailored solutions. His MSDW website serves as the prototype for knowledge management initiatives and has provided valuable information to product, engineering, and customer care staff. Frank’s expertise as a former MSDW project manager enabled PS to successfully complete over $300K of work and helped Oblix gain a major reference client.
Hey Frank, tell us about yourself ....
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